Frustatingly challenging!!

Yesterday, my 10 yr old's favourite possession..his I-pod got disabled because his younger sister repeatedly typed the wrong pass code. After the initial exchange of words was over ( b/w the 3 of us!! ), I got down to serious thinking. I decieded to take this as an opportunity to familiarise myself with with how these things works and basically get myself more technology abled:). So we started off with thinking who we could approach for help...Maaz suggested his older cousin who is well versed in all this stuff. But that did not work...so next choice..."call the Apple store"...Maaz suggested. We did that, got some technical support on the phone, did all that was told...still didn't work. Called up the store again today, found out there was some setting isssue due to which the process was unsuccessful. So again changed the settings and then redid the whole process...still didn't work. In all this, Maaz was by my side, observing what I was doing, suggesting what I should do. In the process, we learnt a couple of other stuff related to settings, how to tackle storage space issues etc etc. We did all this whole of yesterday evening and today morning. Uptill now I was challenged....now I am beginning to get frustrated. Dunno what I'll do next......